Welcome to Claire
Your Tenant Assistance Concierge
We’re excited to introduce Claire, your dedicated chatbot designed to make your renting experience even more convenient. Whether you have questions about your lease, maintenance requests, or any other tenant-related inquiries, Claire is here to help!
To get started, simply use the icon in the bottom right of the screen. Remember, Claire is here to help you, so feel free to ask anything related to your tenancy.
Thank you for choosing Claire for a seamless tenant experience. If you encounter any issues or have questions about using the chatbot, don’t hesitate to reach out to our friendly team.
Wishing you a hassle-free and enjoyable renting journey!
Before you start, here are a few important points to keep in mind
Maintenance Reporting: Claire can assist you in reporting maintenance issues quickly and efficiently. Please remember that urgent maintenance requests should only be marked as such when they align with the guidelines outlined in the Residential Tenancies and Rooming Accommodation Act (RTRA Act). Misuse of the “urgent” category may result in emergency call-out fees.
Accurate Reporting: It’s crucial to provide accurate information when reporting maintenance concerns. If a reported issue is found to be the result of misuse or tenant appliances, the associated costs may be invoiced to you for payment.
User-Friendly Interface: Claire’s user-friendly interface ensures easy navigation. You’ll be guided through the process step-by-step to ensure all necessary details are captured for efficient resolution.
Lease Information: Claire can also assist you with lease-related queries, such as lease end dates and rent payment details. Just ask!